apple data and privacyApple now allows its customers to download a copy of their personally identifiable data from Apple apps and services. This can include purchase or app usage history, Apple Music and Game Center statistics, marketing history, AppleCare support history, and any data stored on Apple servers, including the likes of calendars, photos, and documents.

This article outlines the steps you need to take to request a copy of your data from Apple. As of writing, the service is available to customers in the United States, Canada, Australia, New Zealand, the European Union, Iceland, Liechtenstein, Norway, and Switzerland. If you live in a country or region that's not listed above, you can still contact Apple to request a copy of your data.

Apple promises to fulfill all data requests within seven days. Bear in mind that the size of the data download depends on the items that you choose to include (iCloud Photo Libraries can be several gigabytes, for example), but Apple will divide it into multiple files to make the download more manageable.

How to Request a Copy of Your Apple Account Data

  1. Open a web browser on your Mac, PC, or iPad, and navigate to privacy.apple.com. (Note: this procedure won't work on an iPhone).

  2. Enter your Apple ID email and password, and authorize two-factor authentication on another device if prompted.
    get a copy of your apple data

  3. On the Apple ID & Privacy page, click Continue.
    get a copy of your apple data5

  4. Under "Get a copy of your data", click Get Started.
    get a copy of your apple data3

  5. On the next page you'll see a list of data categories. Click the selection box next to each category that you want include in your download. You can refine inclusions from certain categories by clicking Show more to reveal sub-categories of data, or click Select All to include all your information.
    get a copy of your apple data2

  6. Click Continue.

  7. Using the dropdown menu on the next page, choose a maximum file size that you want to download (1GB, 2GB, 5GB, 10GB, or 25GB). Apple divides the data into files of this size or smaller. You can review your selection below the dropdown.
    get a copy of your apple data1

  8. Click Complete Request to confirm.

Apple will email you to let you know it is preparing your data, with a reminder that this process can take up to seven days. As a security measure, Apple uses this time to verify that the request was made by you.

applepreparingdatafordownload
You can view and check check the status of your request at any time by visiting privacy.apple.com/account.

Top Rated Comments

MasterMac Avatar
73 months ago
So i just logged in on my iMac and straight away i get warning messages sent to my iPhone, iPad, and the same iMac i'm actually using, stating that a new device has signed into my account. It then gives me a two-factor authorisation code on the iMac that i'm currently using to input into the iMac i'm currently using.

I've had this iMac for 8 years....
You're missing the point where the login was done on a trusted device. The entire point of two factor authentication is something you know and something you have. If Apple considers the iMac trusted, then why is it asking for a PIN?

Imagine if someone else gained access to the iMac via their creds. What good is two factor if the PIN is sent to the intruder so they can just enter it?
I had the same bug, its sending me the code on the same machine it is asking me for... Very unsafe.
[doublepost=1527083880][/doublepost]

The code should not be sent to the same device! It should be sent to my iPhone or iPad, not the same machine I was using. Imagine someone else like a thief using my Mac and the code is sent straight to him!
The reason for this is that a browser does not have access to the "trusted device" data that is set up in your iCloud settings on your computer. It's, in effect, sandboxed away from all of that. This is why you get a pop up notification with the code when you're signing into an Apple webpage. Whether you're using Safari, Chrome, or Firefox, the only way a browser can send the "I'm a trusted device" flag is via a cookie, which it won't have the first time you log in.

You can test out the same behavior on iOS. Open up Safari on your iPhone or iPad, and go sign into http://appleid.apple.com. It will show a popup right there on the iOS device you're trying to sign into... for the same reason: the browser can't send the necessary "trusted device" settings the first time.
Score: 10 Votes (Like | Disagree)
belvdr Avatar
73 months ago
That’s how two factor authorization works. You attempt a log in and Apple sends an authorization code to your trusted devices to make sure the login attempt is from you. This method prevents a bad actor from getting into your account from an untrusted device even if they know your password.

You can read about it here: https://support.apple.com/en-us/HT204915
You're missing the point where the login was done on a trusted device. The entire point of two factor authentication is something you know and something you have. If Apple considers the iMac trusted, then why is it asking for a PIN?

Imagine if someone else gained access to the iMac via their creds. What good is two factor if the PIN is sent to the intruder so they can just enter it?
Score: 10 Votes (Like | Disagree)
Krayzkat Avatar
73 months ago
It’s not a bug. Your iMac is a known, trusted device, registered to your AppleID. An ATM on the street corner isn’t.
Well if it was a known trusted device (which it should be after 8 years) why was it asking for an authorisation code?
Score: 8 Votes (Like | Disagree)
belvdr Avatar
73 months ago
Read Apple’s web page again. Nobody else can use their credentials to use your stuff or login to your account. Other people with accounts on your machine can’t get into your account nor will they see the two factor authorization code. Sending an authorization code to your trusted devices is another level of security. You have to keep your personal login credentials to yourself or all bets are off. If you let other people use your trusted devices and share your password, then they can do anything they want with your stuff.
You are missing the point. What is the advantage of sending a PIN to a trusted device to ensure its trusted?

A PIN should not be sent to a device that is requesting access. It's the same as trusting the password only.
Score: 7 Votes (Like | Disagree)
Krayzkat Avatar
73 months ago
Guys I’m not complaining i am merely highlighting what must surely be a bug.

Tell me what the point of sending a device authorisation code to the actual device that is in question?

Imagine visiting an ATM at a bank and when you put your card in it asks for the PIN number but at the same time shows on the screen what the PIN number is.....
Score: 7 Votes (Like | Disagree)
Krayzkat Avatar
73 months ago
You're missing the point where the login was done on a trusted device. The entire point of two factor authentication is something you know and something you have. If Apple considers the iMac trusted, then why is it asking for a PIN?

Imagine if someone else gained access to the iMac via their creds. What good is two factor if the PIN is sent to the intruder so they can just enter it?
I agree that doesn’t make sense. The two factor should use another trusted device to show the pin, not the computer who is requesting the pin. I can’t say I’ve had that happen. My MacBook will send a pin to my phone or iPad but not to itself. Same with the iPhone and iPad. They won’t send it to themselves but to another trusted device. Very odd indeed
You are missing the point. What is the advantage of sending a PIN to a trusted device to ensure its trusted?

A PIN should not be sent to a device that is requesting access. It's the same as trusting the password only.
I had the same bug, its sending me the code on the same machine it is asking me for... Very unsafe.
[doublepost=1527083880][/doublepost]

The code should not be sent to the same device! It should be sent to my iPhone or iPad, not the same machine I was using. Imagine someone else like a thief using my Mac and the code is sent straight to him!
Exactly!

Why can’t the other people see what seems to be common sense?

Are the people who say it’s working as intended mis-reading everything in their hurry to defend Apple?
Score: 6 Votes (Like | Disagree)

Popular Stories

iPhone 15 General Feature Black

New iOS Features Coming in 2024 for Messages, Apple Music, and More

Thursday December 28, 2023 7:30 am PST by
2024 is just a few days away, and there are many iOS 17 and iOS 18 features that are expected to launch throughout the year. Below, we have recapped new iOS features expected in 2024, including Stolen Device Protection, collaborative Apple Music playlists, AirPlay on hotel room TVs, app sideloading in the EU, next-generation CarPlay, roadside assistance via satellite outside of the U.S., RCS ...
iOS 17

iOS 17.3 Will Add These Two Useful Features to Your iPhone

Sunday December 24, 2023 8:59 am PST by
Apple released the first beta of iOS 17.3 earlier this month, and the upcoming software update includes two new features so far. iOS 17.3 will likely be released in January like iOS 16.3 and iOS 15.3 were, but February is also a possibility if testing is prolonged. Below, we provide additional details about the new features in iOS 17.3 so far. Stolen Device Protection Earlier this...
iPhone 17 Five Features Header

iPhone 17: Five Features Apple Plans to Save for 2025

Thursday December 28, 2023 2:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
Mac Gaming

Apple Discusses Push Towards High-End Mac Gaming in New Interview

Thursday December 28, 2023 6:19 am PST by
Inverse's Raymond Wong today published an in-depth overview of Apple's increasing push towards high-end gaming on the Mac. The story includes commentary from Apple marketing managers Gordon Keppel and Leland Martin. One of the biggest reasons that gaming has improved on the Mac in recent years is the switch from Intel processors to Apple silicon, resulting in MacBooks providing...
Apple Watch Series 9

Apple Watch Series 9 and Ultra 2 Available in Apple Stores Starting Today, Online Sales to Resume Tomorrow

Wednesday December 27, 2023 2:28 pm PST by
Apple Watch Series 9 and the Apple Watch Ultra 2 are back in some of Apple's retail stores in the United States today, according to Bloomberg's Mark Gurman. Select stores will have availability today, while all stores will have the Apple Watch models back in stock by December 30. Online sales of the devices are set to resume tomorrow by 12:00 p.m. Pacific Time. Apple is able to begin selling ...
iPhone 15 Blue Three Quarters Perspective Camera Closeup Feature

6 Essential iPhone Camera Tips for Taking Great Photos

Tuesday December 26, 2023 3:00 am PST by
Apple's iPhones include several headline camera features that are worth using, such as Portrait Mode and Photographic Styles. But if all you want to use is the standard photo mode, there are still several tools and settings that can improve the composition of your pictures and help you capture the perfect shot using more traditional techniques. Whether you are the owner of a new iPhone or a...
Apple Watch Series 9

Apple Watch Series 9 and Ultra 2 Sales Ban Paused by US Appeals Court

Wednesday December 27, 2023 8:49 am PST by
The ban on imports of Apple Watch Series 9 and Apple Watch Ultra 2 models has today been temporarily paused, meaning that the devices can now go back on sale for a short while longer in the United States. Apple filed an emergency request to the United States Court of Appeals following President Biden's decision to decline a veto on the sales ban, allowing it to take effect earlier this week. ...