Shortly after the release of iOS 14 and watchOS 7, many users ran into problems with their iPhone and Apple Watch.
Multiple online support threads including our own found GPS data was not being properly recorded during activities. The issue appeared to affect all models of Apple Watches.
In the majority of cases, users record a workout on their watch while leaving their iPhone at home, but when they later look at the Activity app it only shows the workout's starting point on the GPS map, and nothing else.
In addition, some users have been reporting excess battery drain of their Apple Watch, iPhone or both under iOS 14 and watchOS 7. In the support threads, the unofficial fix seemed to be unpairing and restoring your Apple Watch. Jack Taylor from our forums reported resolving both issues with this method:
Both the GPS and severe battery drain issues on watchOS 7 were fixed for me simply by in-pairing and re-pairing my watch. Both issues resolved themselves immediately after as noted in many of the support groups
It appears that Apple has adopted this advice as the official solution to this problem. In a newly published support document titled If you're missing Workout GPS routes or Health data after updating to iOS 14 and watchOS 7, Apple writes that users may see the following issues after upgrading to iOS 14 and watchOS 7:
Possible Symptoms
Your workout route maps are missing in the Fitness app on iPhone for previous GPS-enabled workouts from your Apple Watch.
The Activity, Heart Rate, or other health-related apps fail to launch or load data on your Apple Watch.
The Fitness app or Health app fail to launch or load data on your iPhone.
The Health app or Fitness app is reporting an inaccurate amount of data storage on your iPhone.
The Activity app is reporting an inaccurate amount of data storage on your Apple Watch.
Your environmental sound levels data or headphone audio levels data from Apple Watch is missing in the Health app on iPhone.
Increased battery drain on your iPhone or Apple Watch.
If you are experiencing two or more of these symptoms, Apple suggests unpairing your Apple Watch, backing up both your iPhone and Apple Watch, wiping both devices and restoring from backup. Apple provides steps to accomplish these tasks in their support document which was published today.
This is horrible. Most people won't know how to do this or read Macrumors to find out to do this. They'll just notice the excessive battery drain and be unhappy about it. :/ Makes one wonder if an update wouldn't fix this because they put the time into suggesting people unpair/pair.
I've done this several times with my AW3 and AW5 and it does seem to help when I've had problems in the past.
to be clear my issue was missing health data. My watch and activity app and even the rings summary in the health app would say a number of active cals, but the health app active cals would be about 1/3rd. Other data like steps and stuff would show similar patterns. Also heart rate data would not make it to the workout section in the activity app despite being in the watch end if without summation.
It fixed the issue moving forward but I lost all the missing health data between the iOS upgrade and this procedure... 1.5 weeks worth.
additionally, I lost my Apple Watch restore point. It simply wasn’t there despite unpairing properly. This might have been the main contributor to losing the data in between.
and since the watch backup was gone I had to set up the watch as a new one.
And then of course you have to go re-pair all your things and re login to all the apps that aren’t saved as part of the iCloud backup. You have to set up Apple Pay and Face ID again.
and then you lose the apps that aren’t in the App Store anymore.
etc...
not a great user experience on that one. So decide long and hard how important this issue is before going down this path. That’s all.
Thursday December 28, 2023 7:30 am PST by Joe Rossignol
2024 is just a few days away, and there are many iOS 17 and iOS 18 features that are expected to launch throughout the year. Below, we have recapped new iOS features expected in 2024, including Stolen Device Protection, collaborative Apple Music playlists, AirPlay on hotel room TVs, app sideloading in the EU, next-generation CarPlay, roadside assistance via satellite outside of the U.S., RCS ...
Sunday December 24, 2023 8:59 am PST by Joe Rossignol
Apple released the first beta of iOS 17.3 earlier this month, and the upcoming software update includes two new features so far. iOS 17.3 will likely be released in January like iOS 16.3 and iOS 15.3 were, but February is also a possibility if testing is prolonged. Below, we provide additional details about the new features in iOS 17.3 so far. Stolen Device Protection Earlier this...
Thursday December 28, 2023 2:00 am PST by Tim Hardwick
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
Thursday December 28, 2023 6:19 am PST by Joe Rossignol
Inverse's Raymond Wong today published an in-depth overview of Apple's increasing push towards high-end gaming on the Mac. The story includes commentary from Apple marketing managers Gordon Keppel and Leland Martin. One of the biggest reasons that gaming has improved on the Mac in recent years is the switch from Intel processors to Apple silicon, resulting in MacBooks providing...
Wednesday December 27, 2023 2:28 pm PST by Juli Clover
Apple Watch Series 9 and the Apple Watch Ultra 2 are back in some of Apple's retail stores in the United States today, according to Bloomberg's Mark Gurman. Select stores will have availability today, while all stores will have the Apple Watch models back in stock by December 30. Online sales of the devices are set to resume tomorrow by 12:00 p.m. Pacific Time. Apple is able to begin selling ...
Tuesday December 26, 2023 3:00 am PST by Tim Hardwick
Apple's iPhones include several headline camera features that are worth using, such as Portrait Mode and Photographic Styles. But if all you want to use is the standard photo mode, there are still several tools and settings that can improve the composition of your pictures and help you capture the perfect shot using more traditional techniques. Whether you are the owner of a new iPhone or a...
The ban on imports of Apple Watch Series 9 and Apple Watch Ultra 2 models has today been temporarily paused, meaning that the devices can now go back on sale for a short while longer in the United States. Apple filed an emergency request to the United States Court of Appeals following President Biden's decision to decline a veto on the sales ban, allowing it to take effect earlier this week. ...
Top Rated Comments
I've done this several times with my AW3 and AW5 and it does seem to help when I've had problems in the past.
to be clear my issue was missing health data. My watch and activity app and even the rings summary in the health app would say a number of active cals, but the health app active cals would be about 1/3rd. Other data like steps and stuff would show similar patterns. Also heart rate data would not make it to the workout section in the activity app despite being in the watch end if without summation.
It fixed the issue moving forward but I lost all the missing health data between the iOS upgrade and this procedure... 1.5 weeks worth.
additionally, I lost my Apple Watch restore point. It simply wasn’t there despite unpairing properly. This might have been the main contributor to losing the data in between.
and since the watch backup was gone I had to set up the watch as a new one.
And then of course you have to go re-pair all your things and re login to all the apps that aren’t saved as part of the iCloud backup.
You have to set up Apple Pay and Face ID again.
and then you lose the apps that aren’t in the App Store anymore.
etc...
not a great user experience on that one. So decide long and hard how important this issue is before going down this path. That’s all.