iPhone 14 Pro Users Experiencing Issue With CarPlay Phone Calls

Following the launch of the iPhone 14 Pro and iPhone 14 Pro Max last week, some early adopters of the devices said they have experienced an issue that prevents them from being heard at a suitable volume during phone calls initiated via CarPlay in a vehicle.

CarPlay Phone Call
Affected users have documented this problem across the MacRumors Forums, Reddit, Twitter, and the Apple Support Community over the past three to four days. Most of the users said that after calling someone via CarPlay with an iPhone 14 Pro or iPhone 14 Pro Max, their voice sounded quiet or far away on the receiving end of the call.

The majority of complaints are from users with an iPhone 14 Pro or Pro Max running iOS 16.0.1, but at least one user said the issue also appears to affect the standard iPhone 14, and there are also comments claiming that downgrading to iOS 16.0 does not help.

MacRumors was able to reproduce the issue by making a phone call via wired CarPlay in a 2022 Honda Civic with an iPhone 14 Pro running iOS 16.0.1. The issue did not occur with a regular hands-free Bluetooth call with the same device in the vehicle.

It's unclear what the cause of the issue is or how many users are affected, but it seems to be yet another bug affecting iPhone 14 models. Apple is already planning to release an iOS 16 update next week with fixes for issues with the rear camera on iPhone 14 Pro models vibrating uncontrollably in select apps, iPhone 14 Pro models freezing after a data transfer from another iPhone, and excessive copy and paste permission prompts.

We reached out to Apple to ask if it is aware of this issue, but the company did not immediately respond to our request for comment. We will share any additional information about this issue, including any response from Apple, as it becomes available.

Related Roundup: CarPlay

Top Rated Comments

BWhaler Avatar
17 months ago
what a bug riddled launch.
Score: 48 Votes (Like | Disagree)
ian87w Avatar
17 months ago
And people want an Apple car...
Score: 20 Votes (Like | Disagree)
doboy Avatar
17 months ago
One problem after another. Nice going Apple. They really have been sucking hard with the iOS versions and updates
Score: 18 Votes (Like | Disagree)
Hart1583 Avatar
17 months ago
Work from home they said. It’ll be fun they said.
Score: 18 Votes (Like | Disagree)
JosephAW Avatar
17 months ago
Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
Score: 16 Votes (Like | Disagree)
1800AirTAG Avatar
17 months ago

Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
So in cases like the iPhone 14, where they have a truly brand new feature - dynamic island - you’d want them to have like an iOS 15.7 for 4 months just to support that? If anything I’d say flip your theory and say new OS in September and new device in January
Score: 13 Votes (Like | Disagree)

Popular Stories

iPhone 15 General Feature Black

New iOS Features Coming in 2024 for Messages, Apple Music, and More

Thursday December 28, 2023 7:30 am PST by
2024 is just a few days away, and there are many iOS 17 and iOS 18 features that are expected to launch throughout the year. Below, we have recapped new iOS features expected in 2024, including Stolen Device Protection, collaborative Apple Music playlists, AirPlay on hotel room TVs, app sideloading in the EU, next-generation CarPlay, roadside assistance via satellite outside of the U.S., RCS ...
iOS 17

iOS 17.3 Will Add These Two Useful Features to Your iPhone

Sunday December 24, 2023 8:59 am PST by
Apple released the first beta of iOS 17.3 earlier this month, and the upcoming software update includes two new features so far. iOS 17.3 will likely be released in January like iOS 16.3 and iOS 15.3 were, but February is also a possibility if testing is prolonged. Below, we provide additional details about the new features in iOS 17.3 so far. Stolen Device Protection Earlier this...
iPhone 17 Five Features Header

iPhone 17: Five Features Apple Plans to Save for 2025

Thursday December 28, 2023 2:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
Mac Gaming

Apple Discusses Push Towards High-End Mac Gaming in New Interview

Thursday December 28, 2023 6:19 am PST by
Inverse's Raymond Wong today published an in-depth overview of Apple's increasing push towards high-end gaming on the Mac. The story includes commentary from Apple marketing managers Gordon Keppel and Leland Martin. One of the biggest reasons that gaming has improved on the Mac in recent years is the switch from Intel processors to Apple silicon, resulting in MacBooks providing...
Apple Watch Series 9

Apple Watch Series 9 and Ultra 2 Available in Apple Stores Starting Today, Online Sales to Resume Tomorrow

Wednesday December 27, 2023 2:28 pm PST by
Apple Watch Series 9 and the Apple Watch Ultra 2 are back in some of Apple's retail stores in the United States today, according to Bloomberg's Mark Gurman. Select stores will have availability today, while all stores will have the Apple Watch models back in stock by December 30. Online sales of the devices are set to resume tomorrow by 12:00 p.m. Pacific Time. Apple is able to begin selling ...
iPhone 15 Blue Three Quarters Perspective Camera Closeup Feature

6 Essential iPhone Camera Tips for Taking Great Photos

Tuesday December 26, 2023 3:00 am PST by
Apple's iPhones include several headline camera features that are worth using, such as Portrait Mode and Photographic Styles. But if all you want to use is the standard photo mode, there are still several tools and settings that can improve the composition of your pictures and help you capture the perfect shot using more traditional techniques. Whether you are the owner of a new iPhone or a...
Apple Watch Series 9

Apple Watch Series 9 and Ultra 2 Sales Ban Paused by US Appeals Court

Wednesday December 27, 2023 8:49 am PST by
The ban on imports of Apple Watch Series 9 and Apple Watch Ultra 2 models has today been temporarily paused, meaning that the devices can now go back on sale for a short while longer in the United States. Apple filed an emergency request to the United States Court of Appeals following President Biden's decision to decline a veto on the sales ban, allowing it to take effect earlier this week. ...